What is an RV designed to do? Travel from one location to another without sustaining any damage, right? Isn't that the whole purpose for buying one? The glass was NOT cracked before we left.
When we arrived at our first site the glass was cracked and shards were all over the floor. The true problem is the design. The Nobo we have 19.8 is a single axel with a recommended 65PSI in the tires.
You can't put cheapo glass in something that takes a beating like that going down the road. Now I have backed it off to 45PSI and we have been on two other trips without issue.
I am shocked at how easily some of you guys give up. This is why the rest of us get treated this way to begin with. If phone calls and emails don't work why is just giving up EVER an option? I'm one of the nicest guys you will ever meet, and maybe treating others with respect is how I always get resolution? Who knows, but don't ever take no for an answer and just walk away.
You as the consumer can also file a claim with the BBB better buisness Bureau. They will repot the issue to the company, and then report of any action taken or not.
Good luck all with your issues or future issues, but please don't take the advise to just deal with it. That makes it harder on the rest of the community.