My experience was similar to that of djgarcia. The first year we had CoachNet we had a power failure on our TV. Both the truck and trailer had to be towed 45 miles to the nearest diesel mechanic. Fortunately there was a campground nearby and the tow operator dropped the trailer off there before continuing to the repair shop. The savings on that incident alone paid for the next five years' subscription fees; and I've used them twice since then to change tires when we had an imminent tire failure. I didn't have to pay out-of-pocket for any of the incidents. Hope this helps.