How AAA works. also Good Sam. Coach net and nearly all the others in most areas.
THey contract with local service providers. IE: GOch and son? towing (S.W. Detroit) Now some of these providers do offer limited services.
Now some companies have affiliated tow trucks.. For example one company.. Long ago. Was also an oil company and all their full service stations provided service. AAA in some areas has AAA service vehicles as well.
Generally if you are a contract provider you are paid a set fee for servicing a member and generally it is less than a ¨Paying customer" so Member Be it AAA or one of the others. tend to get slower service.
I Used to have a higher priority vector for AAA in S.E. MI.
OH another thing about AAA.. Too many calls and they will cut you off.
And of course some of the service providers are better than others. I really hate it when I have to tell a professional tow truck driver how to do the job. but I have had to do it a few times (They simply did not know how to hook up or how to unload the car.. To me the answer was obvious)