I've had excellent with AAA (Southern California)all the times I used it except once. Even when my teenager locked his keys in the car on a trip to Arizona. He didn't have his card and is on his mom's policy, but after a phone call or two it was all handled.
The one not so good experience I really am on the fence about if AAA should have done better. Same teenager again locked keys in the car, but this time he also did not have his wallet with him. So he would not be able to provide ID or the AAA card. AAA said they would not help. Being a teenager he and his friends pulled the window frame open enough to use a coat hanger to unlock the door.