RV home delivery.

Tiger4x4RV wrote:
I bought my Tiger online from the factory 11 years ago, had it delivered directly to my home, and have never been sorry.

Factory is East Coast, I am West Coast. I did go and look at someone's Tiger about 150 miles from me before the purchase. All contact with the factory was by phone, e-mail, and paper mail. A member of the build team drove it from the factory and spent half a day with me while I examined it and he answered any questions. There was one problem, and warranty work was performed by my local RV guy and paid for by the factory.

There was a fee for delivery service, but it was much less than the cost of taking off work, flying to the East Coast, and driving the vehicle home myself.

Was about to say that this is the norm in the egg camper world where the manufacturers are small enough to not have a dealer network. The factory will put you in contact with someone near you who is willing to let you look at their unit and then you provide your customizations and they deliver directly to you. Any problems found are handled by independent repair shops that belong to whatever networks the manufacturer deals with unless they are so severe that they require a return to factory.

Of course this is working with Camping World, not a small boutique manufacturer who has a reputation to uphold and who knows that they get most of their money through word of mouth referrals, so the results are unlikely to be as customer focused.