4X4Dodger wrote:
#1. - I told them they should reduce their unsold inventory of RV's and put that money into carrying some real parts not just generators, toilet paper and kitchen gee-gaws.
#2. - On each of four visits for parts of some kind there was not one other customer in the entire place and as we left no less than 4 or 5 sales people sitting on the couches in the "atrium" area at the front of the store would wave at us and say "good bye"
#3. - But the biggest irritation is that no one in these places has any real knowledge of the parts and supplies they are selling. They are just cashiers and inventory clerks.
4. - My sense is that I knew more about RV repair than the entire parts department of the largest RV dealer in the state. That is a real indictment of the state of things in the RV retail world.
Won't torture anyone by quoting your entire rant..:S
BTW - as rants go - yours is/was quite good..:C
So - by paragraphs above....
1. Guess you got them straightened out!
BTW - "real parts" don't equate to real profits - see below.
2. Those salespeople are probably on commission.
They will know less than the parts employees about almost anything RV. "Salesmanship" = maybe.
3. OK - they *are* just cashiers and inventory clerks!
4. That is nothing new.
You should add that you (not "probably") *do* know more about the RVs (not just the parts) than the: cashiers, inventory clerks, and the salespersons.
(That's a serious statement, not the least bit "tongue in cheek")
Lastly - you don't have to be in MINOT for that experience, and
even for folks in more urban areas (with lots of RV dealers) know........
AMAZON is your friend!
Of course, you won't find cashiers, inventory clerks, or salespeople waving good-bye from under the atrium.
Which has a lot to do with all of the above.
The parts is just a sideline for the RV dealer - as most everyone can/will find a better price on any items they stock "elsewhere" (like Amazon or other internet sources).
Shop from your recliner - delivered to your door, often by the next day.
Selling those RVs (by clueless salespersons) is where the real profit resides...;)
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