Forum Discussion
john_bet
Aug 23, 2018Explorer II
Here is my story and most of you will not believe it. Made a deal at a Grand Design dealer for a 2017 unit. A couple of days later they called and asked if we would take a 2018 fresh of the line that was due in before our agreed upon delivery date. Well yes, but everything needs to work as we were leaving in 4 days after delivery. The unit supposedly rolled off assembly line on a Friday and the dealer had it on the following Monday. Arrived at the dealer the following Sat. as agreed upon for delivery. Then the bomb shell hit. the sales poeple told us they foegot to tell the service dept. that the unit was sold and needed to be ready by sat. We said they better get on it and that everything had better work period. This was not our first rodeo. They got it ready, cost us an extra hour of wait time, brought it around front I back into the hitch and asked how the electric leveling system worked. They showed me and away we went. We have not called the or visited the dealer since and this happened in may of 2017. Nothing has broke, failed or what ever and I have had no questions on how something works or is suppose to work. As of today we have approx. 8k miles on it to include 7 weeks straight and 5k miles last Aug. to Oct. We did basically the same when we bought our Montana 5th in 2005. It never went back to the dealer either in the 12 years of ownership. No warranty issues on either unit in their warranty time period. I guess some of us just get real lucky.
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