Forum Discussion
jody_h
Jul 27, 2013Explorer
Atlee wrote:
I have opposite reaction when I go in a store at 15 minutes to the closing time on the door, yet no one wants to wait on me since they've pretty much already closed the store down.
If you want to leave at 10pm, close the store at 9 or 9:30. Then everyone is pretty much happy. They can get served, if they want to be served up until closing, and you can still get out of the store at 10pm or a few minutes afterwards.westernrvparkowner wrote:
We close our office and store at 10PM. After about 8PM it slows down, save for the late check ins. After about 9:30PM we start cleaning, vacuuming and getting things in line for the next day, since the office and store is a ghost town. Then at 9:55 you can almost count on one or two groups to come in, wander around the store aimlessly, picking up and examining every item in the store, not taking any hints that we may be ready to close, such as us turning off the display lights, putting the covers over the computer terminals etc. They will inevitably stay until about 10:15 and then mosey on out without making so much as a ten cent purchase. I know this is common throughout all retail and extends into the dining industry as well. I have a good friend who owns a high end restaurant, and he has the same experience, some diner will linger for an hour after closing and finishing their meals, not ordering anything more expensive than a refill of their ice water, oblivious to the employees who would like nothing more than to close up and go home. And to top it off, he says they are always bad tippers, a problem I don't have to worry about. Just what is the big thrill?
That how it was when I was a teen working in the chickin inn. We closed at 9:00 and then cleaned up the store.
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