What is so facinating about closing time?
We close our office and store at 10PM. After about 8PM it slows down, save for the late check ins. After about 9:30PM we start cleaning, vacuuming and getting things in line for the next day, since ...
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I had a retail business for 22 years. If a customer had a legitimate reason for me staying late, I would happily do so. If there were customers in the store near closing I would state that I would be closing in 15 minutes....and do so. I never had an issue with people abusing that.
I would suggest that you be firm in stating the close time, and then do it.
I would suggest that you be firm in stating the close time, and then do it.
