What is so facinating about closing time?
We close our office and store at 10PM. After about 8PM it slows down, save for the late check ins. After about 9:30PM we start cleaning, vacuuming and getting things in line for the next day, since ...
Forum Discussion
winnietrey wrote:
It's interesting, the split between those of us that own a small business, and those of us that don't
We know were WPRV is coming from. And it makes us wince
It is not about a customer that comes in at 9.55 for a quick purchase. It is not about a customer that comes in at 9.59 with an emergency, that we need to stay late to help.
Both of those senarios, we are more than happy to help.
It is about the customer that shows up at 9.58, just wants to look around, jaw jack, and seems to have absouletly no understanding, maybe you would like to go home. And they have an attitude to match. Which is you are their personal slave. And should you sholud be happy they graced you with their presence.
But a big part of running your own biz, is learning how to smile, listing to them and hopefully moving them out the door,so you can go home. And Making sure they leave HAPPY. But at times that is difficult. espically if you have had a long day. But it is what it is
I agree and one more point is that folks that have never owned a business often believe that when you close at 10 your day is over but for the business owner closing time is when you lock the door but there is still lots of work to be done. Paperwork, clean up, paying the bills, reading up on healthcare reform, dealing with an unemployment or work comp claim, endless gov't regulation, scheduling, planning and much more.
