Wilkins RV Bath Ny service
Long story short. Took our FW back to dealer to replace the floor of a slide out that had water damage from a faulty trim piece on the bottom corner. After 4 months they tell me it's ready for pick-up...
Forum Discussion
Op back.
Sorry about name, changed it. It is Wilkins RV. There are four locations but I have only dealt with the Bath location. I found yet another part that I was charged for but was not replaced. I agree with those that it is fraud and I do believe it is their SOP and here is why.
Years ago I had my unit detailed there in and out. When I picked it up the interior was never cleaned, oh here's a $50 gift card, dumb me ok. Another time I had created a boo boo in back wall and insurance paid to replace the wall. The tech put the ladder on crooked so I settled for bigger plastic discs under mounts to cover up the holes and they paid my deductible. Who knows how much they overcharged the insurance company.
I know what many are thinking, this guy's an idiot for going back and I agree but here was my thought.
This leak seamed to be caused by a poorly installed factory trim and I thought it would be easier to get Grand Design to help cover some if I went back to my dealer of purchase. However, I was the one that contacted GD and they supposedly did good will 8 hours of labor. I'm trying to confirm that with them.
I will do a review every where I can and I am going to file with the Attorney General office.
Sorry about name, changed it. It is Wilkins RV. There are four locations but I have only dealt with the Bath location. I found yet another part that I was charged for but was not replaced. I agree with those that it is fraud and I do believe it is their SOP and here is why.
Years ago I had my unit detailed there in and out. When I picked it up the interior was never cleaned, oh here's a $50 gift card, dumb me ok. Another time I had created a boo boo in back wall and insurance paid to replace the wall. The tech put the ladder on crooked so I settled for bigger plastic discs under mounts to cover up the holes and they paid my deductible. Who knows how much they overcharged the insurance company.
I know what many are thinking, this guy's an idiot for going back and I agree but here was my thought.
This leak seamed to be caused by a poorly installed factory trim and I thought it would be easier to get Grand Design to help cover some if I went back to my dealer of purchase. However, I was the one that contacted GD and they supposedly did good will 8 hours of labor. I'm trying to confirm that with them.
I will do a review every where I can and I am going to file with the Attorney General office.
