I just had an interesting telephone contact with Customer Service at Hills Pet Nutrition, Inc.
I was asking about the Corn Gluten being used in all the other products out there, explained my cat has Renal Failure, have all my animals on Hills Science Diet and always have and am concerned about the Corn Gluten in all their foods because it is now suspect for possible Melamine. This gentleman Phil tells me "our suppliers are in the U.S. only," and I responded back, "Yes, and some of those suppliers are buying from China". He responded back to me, "Not ours, the Corn Gluten is grown in the U.S. and used in our products here, none of it comes from China." So, I asked, "why then did your company recall the the Feline RX Diet Dry food because of cross contamination?" and his response was, "because it had wheat gluten in it and wheat gluten was a suspect item. We voluntarily recalled that item but not because of cross contamination, only because it had wheat gluten in it. So, my next response to that was, "Oh really? Then you have no problem giving me this information in writing?" He responded, "Well, we don't ususually, but if that is what you would like I can get someone on the phone who can help you."
So, of course I waited a couple of minutes, and next he's back online and says, "Sorry, for the long hold, I couldn't find a supervisor, I think they may have all gone to lunch, if you have a number you can be reached at I can have someone give you a call back when they come back." So, now of course he is on the hook for a call back from someone at Hills and I of course new there was a recall of their product related to Menu foods.
Here is the link. Now I can't wait to hear what this Supervisor is going to try to tell me and see what they can get away with. Our pets are off Science Diet as of today. I gave our Vet some info on Solid Gold when I dropped Annie off this morning for testing.
One thing about Solid Gold-in the late 1980's I lived in California and Solid Gold was being made by small batches on Cuyamaca Street in El Cajon, a suburb of San Diego. There was a write up in the local Daily Californian newspaper then about this new wholistic dog food. I think that newspaper moved to Escondido or Oceanside or something. I am glad to see this food went somewhere.
Fulltimegrams22