First of all reset the ac circuit breaker on the electrical panel.
If the ac still doesn't run, the only thing I can think of at the moment is get the thermostat manual out and check that all the switches are set correctly. If he does not have a manual for the thermostat you can go on line and download one.
If everything is set correctly then it is either wired wrong or the thermostat is bad.
'05' F-250 Power Stroke
'00' 30' Cameo Fifth Wheel