Forum Discussion
timsrv
Mar 08, 2007Explorer
Brad97 wrote:
They will even reimburse owners that have had to repair their units before this recall, but about a failure that occurs afterwards. It looks like the rest of us are on our own after the recall is completed unless we hear something to the contrary.
What do you think?
Brad
I have a customer that had to have 3 cooling units replaced and finally a new refer before the recall. His total cost for repairs was almost $4k. Due to severe limitations imposed by Dometic for reimbursement, it doesn't look like he'll be able to get anything. The fact they offer it sounds good on the surface, but when you read through all the limitations it's almost an empty promise. The most severe limitation is: "Time Limitation:
To be covered, the pre-recall repair must have occurred no earlier than August 28, 2005."
Here's the complete statement:
Instructions and forms for reimbursement for repairs before the recall
As far as "after recall" failures, I'm guessing they'll handle that on a case-by-case basis. If they are stingy (and I would assume they will be), squeaky wheels usually have the most luck. I guess we will find out when the time comes. Tim
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