Forum Discussion
keithbennett
Mar 08, 2007Explorer
I have a customer that had to have 3 cooling units replaced and finally a new refer before the recall. His total cost for repairs was almost $4k. Due to severe limitations imposed by Dometic for reimbursement, it doesn't look like he'll be able to get anything. The fact they offer it sounds good on the surface, but when you read through all the limitations it's almost an empty promise. The most severe limitation is: "Time Limitation:
To be covered, the pre-recall repair must have occurred no earlier than August 28, 2005."
I am in the final stages of purchasing a new 5th wheel and have made them remove the Dometic and replace it. Some will say I am nuts but I will be sleeping at night. Then when I read about Tim's customer being out 4K - I KNOW I made the right decision!
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