Forum Discussion
rsg33
Mar 10, 2007Explorer
Well, we're definitely on the same page.
The Dometic rep in Elkhart told me flat out the recall "kit" did not include an element. When I tried to discuss the element issue and question why they wouldn't cover their supposed reason for the recall fault, all he said was "the kit doesn't include an element" and that was that. He did state that the kit will include a thermofuse and one other fusible link (no explanation why the second fuse), confirming the previous posts by you and charlan.
I realize the recall team is exceedingly busy these days and I considered this as reason for his abruptness. I'll attempt further dialogue when the initial crunch has died down a bit. These people in Elkhart have to field ALL recall related calls, even those from Canada, so I can imagine the chaos they're enduring.
The Dometic rep in Elkhart told me flat out the recall "kit" did not include an element. When I tried to discuss the element issue and question why they wouldn't cover their supposed reason for the recall fault, all he said was "the kit doesn't include an element" and that was that. He did state that the kit will include a thermofuse and one other fusible link (no explanation why the second fuse), confirming the previous posts by you and charlan.
I realize the recall team is exceedingly busy these days and I considered this as reason for his abruptness. I'll attempt further dialogue when the initial crunch has died down a bit. These people in Elkhart have to field ALL recall related calls, even those from Canada, so I can imagine the chaos they're enduring.
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