When I called Dometic and registered, they ask me what dealer I wanted to use and I told them the name of the dealer where I bought the RV. Dometic then said that my dealer was an authorized dealer.
The recall letter says this in step 5.
The rework kit will be available on April 16, 2007. At that time, call your preferred service center and set up an appointment. For help in locating a service center, or for the most up-to-date recall information, call 1-800-446-5157.
Please do not simply go to a dealer or service center without an appointment, since some facilities will not be performing this work, and the ones that are doing this work will need to the appropriate parts from us. Please bring this letter with you at the time of your scheduled service.
So, my dealer took my name, address, and phone number, and added my name to the list of customers who need the kit and said they would call me when they have the kits. From what I understand I was added to a list and they would be working down the listed. I would believe the dealer has a Dometic number to call and tell them they need a kit for customer X and Dometic knows who customer X is since customer X registered.
Included with the recall letter (which is a form letter) is a separate page with my name and address and it contains a bar code number. I expect this is what the dealer will ultimately used when I take my RV in.
