Forum Discussion
bbissel1
Mar 31, 2007Explorer
If you have a refer covered by this recall be sure and document all the contacts and actions you take. Our's blew up in Sebring Fl this winter. We had seen the recall notice on this thread earlier so we called Dometic to locate the nearest dealer. We found the dealer had heard nothing of the recall, he called Dometic and they told him they would not cover it. We told him to order the unit because we NEED a refer. He got the replacement unit and replaced it. 1300$ Two days later Dometic called us and told us to fill out the claim form,have the dealer sign it and they would reimburse us for the full amount. We went to the website and got the claim form,got it signed and sent it in. Dometic sent us a check for $1300. It's cashed and in our bank. This all before the official recall date. Central RV in Sebring brought a refer out to the campground to use over the weekend. That was outstanding service.
About Technical Issues
Having RV issues? Connect with others who have been in your shoes.24,190 PostsLatest Activity: Jan 24, 2025