You are confusing having 120 volts with refer operation. ALL 120 volts does for the refer is power the 120 element when on 120. So, you connected to 220 volts. THAT usually blows the 120 element FUSE on the Refer control board and sometimes burns out the 120 element. It takes just 12 volts to operate the refer controls. You have that since the refer powers up. The ONLY reset button is on the outside burner flue cover and IF that button trips, you will have NO power to the refer at all to power the refer controls. Check the fuses on the rear refer control board. Rarely does a 220 hit destroy the Refer board on a Dometic. Doug