Forum Discussion
Bobbo
Sep 05, 2019Explorer II
RobG wrote:
Got home, checked the code. It's a Code 10, which is "not user serviceable." Something about "fridge has lost communication with controls" or somesuch.
I have an appt for Sept 12th. The way this is going to go is that they will come out and go, "we need to order parts. All parts are back-ordered for two months," at which point I will politely demand that Northwood take back this thing (or find another way to fix it ASAP), because this problem should have been caught at the factory, OR, should have been caught by Norcold before the unit was shipped. I'm not going to sit here for weeks or months while a brand new camper is unusable.
Sometimes stuff happens. We bought a new Airstream in 2017. During PDI the Dometic air conditioner worked fine. Took it home and was loading it up for our very first trip when we realized the Dometic was blowing hot air. The dealer had to replace it, Dometic had a bad run and we got one. They could not have caught it because it was working when they tested it.
Good luck on them taking your RV back because it needs a new control board.
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