He has an open ground that needs to be fixed. Could be anything from the pedestal to his rig.
When that is fixed he needs to plug into a GFCI plug which may trip and if so then his ground fault needs to be fixed.
2009 Holiday Rambler 42' Scepter with ISL 400 Cummins
750 Watts Solar Morningstar MPPT 60 Controller
2014 Grand Cherokee Overland
Bob