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Hot Water Heater

JosieRV
Explorer
Explorer
We have a 2011 Larado 5th wheel. This is our 4th season we are using it. We are hooked up to electric and had the hot water heater working fine for 5 days. All of a sudden stopped working on electric. It works fine on gas. Can anyone help me with this. It is a suburban model number SW6DE.
5 REPLIES 5

calamus
Explorer
Explorer
BTW its a water heater not a HOT Water heater if it was hot you would not need to heat it.
2015 3500HD Chevy Dually Duramax, 2008 Sundance 2014 22'SSX bennington pontoon

Old-Biscuit
Explorer III
Explorer III
Suburban uses 2 different sets of t-stats.....one set for 120V AC element and one set 12V DC for propane

If the normal t-stat fails to OPEN at preset temp (130*F) then the HI temp one is preset to 'trip' OPEN (170*F)
When it trips it has to be 'reset'

In outside compartment left side is a rubber cover with 'Push to Reset'
Left button is for electric element.
Push it and see if it resets. If it does electric element should get power again.
BUT you will need to replace that set of t-stats cause normal is not opening and water will heat to 170*F then trip HI temp t-stat again.

IF it's not a tripped t-stat then it could be:
Loose connections, faulty element, tripped 120V CB
Is it time for your medication or mine?


2007 DODGE 3500 QC SRW 5.9L CTD In-Bed 'quiet gen'
2007 HitchHiker II 32.5 UKTG 2000W Xantex Inverter
US NAVY------USS Decatur DDG31

1492
Moderator
Moderator
Moved from Forum Technical Support

billyjoeraybob
Explorer
Explorer
Most likely a tripped GFCI. My water heater is plugged into a GFCI protected circuit. It was a bear for me to determine why mine wasn't working. It turned out to be the GFCI in the bathroom.
2015 Heartland Landmark 365 Ashland
2013 Heartland Sundance 3270RES (Traded)
2013 Chevy Silverado 3500HD CC 4x4 DRW Allison/Duramax
2009 Chevy Silverado 3500HD EC 4x4 SRW Allison/Duramax(totaled 1/17/13)
2008 Pilgrim International Cirrus 28CQB(Sold)

justaboutretire
Explorer
Explorer
We'll if it is none of the simple things to check (breaker tripped, local switch turned off) then I would get an ohm / voltage meter and check the electric heating element which may have gone bad.
Bill & Diane
3 Boys, 1 dog
1DIL, 3 Granddaughters
2002 Excursion Limited\w 7.3 PSD
2003 Citation 33M TT