Neutral wire burning in surge protector
For the second time in about 2 months, the neutral wire leading from the OUT of my EMS-HW30C surge protector has burnt in half. I cut and cleaned the wires and now it's working fine, but i would like ...
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You've got a stinky situation here. Calling the tech at PI was a wise move. I am surprised they didn't send you a whole new unit right off the bat. I would call and pretty much DEMAND one, strictly for life protection. I pretty much go along with the posts above, but damn the reason, you have a life threatening situation and need to treat it as such. Get back on the phone and demand a replacement. After installation, monitor the temperature of the unit, and if it still gets hot, get an electrician in. Don't screw around here.
