Forum Discussion
CJW8
Jan 14, 2016Explorer
UPDATE:
The technician couldn't get back to this until after the New Year. His preliminary conclusion before Christmas was that the cooling unit was bad but Norcold required him to follow an elaborate test procedure requiring a few days to complete. He had to do something each day and check it the next day to see the results. After the test, he determined it was a bad control board and he replaced it. It has now ran for several days at 4 deg F in the freezer and 33 deg F in the refer. Job complete. The board cost was about $200 for a Norcold brand board and I didn't even ask what the labor cost was but I'm sure it wasn't cheap. Fortunately, it is covered under warranty.
The technician couldn't get back to this until after the New Year. His preliminary conclusion before Christmas was that the cooling unit was bad but Norcold required him to follow an elaborate test procedure requiring a few days to complete. He had to do something each day and check it the next day to see the results. After the test, he determined it was a bad control board and he replaced it. It has now ran for several days at 4 deg F in the freezer and 33 deg F in the refer. Job complete. The board cost was about $200 for a Norcold brand board and I didn't even ask what the labor cost was but I'm sure it wasn't cheap. Fortunately, it is covered under warranty.
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