fla-gypsy wrote:
Sounds like it is going into sleep mode. I will bet this is a very simple problem to overcome when you find the right person who knows how the system works. Have they contacted the manufacturer directly to get some tech support?
Thanks for the reply gypsy!
You seem to be the right track, at least in my mind. Hopefully someone here will know how to reprogram or disable the feature, if that is truly what is happening.
I don't know if the manufacturer has been contacted as it has been in the dealers hands. 5 months is becoming a long time to resolve a problem on a new trailer. This is why I thought asking this website may lead us into being able to help the dealer get a resolution.
Thanks again as sleep mode does seem like a possibility.
If he knew the model of the control panel I could look up a manual for it, however, I won't have that info until this weekend when they go back up there.
