DennisCPE wrote:
Hi all. I am currently vacationing at Bass Lake, CA and decided to catch up on this forum. I can say there is a lot of misinformation being posted here. I have listed below a few facts that you might be interested in:
1). The only report of a leaky petcock is the one posted here by #40C. ( by the way, we have no record of #40c calling into Champion.). I would like to speak to him personally if he will call into Champion. The picture he posted shows a misaligned petcock. I would guess it was cross threaded. It is possible this could have happened during assembly but every one of our units is run for 10 to 15 minutes so it is certainly strange that it was not caught by QC.
2). In over one year of production of this inverter we have no records of any leaky petcocks and never even replaced one. Of course we would issue a recall and notify the CPSC if ther was any leak problem.
3) The picture of the O-ring postednby #40C is not from a Champion inverter. So, with respect, his post is suspect. No phone call to Champion, which he indicates he did, and a fabricated photo. Please call me.
4) The petcock replacement that we are now conducting with two guys from our factory is because of a possible restriction caused by the swelling of a gasket when contacted with E10 ( the unsustainable fuel additive promoted by EPA - this is poison for ALL small engines and EQPA is now promoting E15)
5) Costco and Sams consider the 2000 W Inverter to be a Spring/Summer item. They will drop them for Fall Winter. Of course they are wrong, but I don't have the pencil.
6). My customer service team still loves ton take care of any issues with our product and they especially love to learn from you. Give them a call with any issues or questions you may have.
Denise,
I mean this with all due respect...
Is it remotely possible that this call was made and not reported properly? I don't know the size of your operation and it is certainly a serious claim. I believe you about your claim that it is not your gasket.
I had made a couple of phone calls a few months ago to question the overload situation which was a random thing. In an attempt to feather triggers on similar equipment to the professors and run a pancake compressor, they would run with the Little Champ and on occasion overload on start up.
If my memory serves me, I spoke with Adam. He was to forward my information to Paul Cole who was away. Next call I left a message on Mr. Coles VM.
No contact back.
I have since picked up a second Inverter Gennie to complete my set. Running the twins has been an absolute pleasure. I like how they work and would recommend them.
I was interested in upgrading the modules in hopes of elliminating the intermittant overload conditions on a single unit when running similar equipment.
However, for one reason or another, I was not called back. And let it be known that I have been assisted in the past without issue.
I am sure that if it was a fuel leak with potential of fire things would have been handled differently.
