I agree with all of the above and they gave me the replacement option as well. At this point I have agreed to be a guinea pig test pilot for this issue. I told Jeff the techie that I would be glad to work with them to figure it out so we are trying a few other steps before sending it back. It is just funny that there is no magic quick fix answer to this one. The rest of the genny runs well and does everything I bought it for. I think they are doing a great job considering I am way across the continent and we are emailing several times a day to try to get it done. I am sure it will be simple, and everyone will have a laugh when it is all done.
