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Glow plug replacement Pleasant surprise

Lantley
Nomad
Nomad

To my dismay I recently got a CEL-Check Engine light on my 2019 Duramax dually.

My code reader revealed I needed to replace glow plug #7. 

Took truck into dealer, dealer diagnosed issue themselves and determined I need 2 glow plugs replaced. or so to replace #1 and #7. I was quoted $360.00 to replace 1 plug now I needed 2. Ugh!

However there is a really happy ending. Turns both glow plugs were replaced under warranty! GM has some sort of extended warranty that covers the glow plugs up to 150K .

I am at 131K. We are quick to bash the dealerships, me included and refer to them as cheats and scoundrels'. I just want to commend GM for extending the warranty and standing behind their products. Too often we only promote bad acts by the dealers in this case I want to be just as quick to share some good news from Chevy and GM.

 

19'Duramax w/hips, 2022 Alliance Paradigm 390MP >BD3,r,22" Blackstone
r,RV760 w/BC20,Glow Steps, Enduraplas25,Pedego
BakFlip,RVLock,Prog.50A surge ,Hughes autoformer
Porta Bote 8.0 Nissan, Sailun S637
5 REPLIES 5

That could have easily been a 100% profit repair for the dealer at your expense . . Kuddo's to them for being honest 

Me-Her-the kids
2020 Ford F350 SD 6.7
2020 Redwood 3991RD Garnet

Lantley
Nomad
Nomad

My dealer is Miller Bros. Chevrolet

19'Duramax w/hips, 2022 Alliance Paradigm 390MP >BD3,r,22" Blackstone
r,RV760 w/BC20,Glow Steps, Enduraplas25,Pedego
BakFlip,RVLock,Prog.50A surge ,Hughes autoformer
Porta Bote 8.0 Nissan, Sailun S637

Thanks for posting!

2024 Chev 3500 CCLB Diesel
Four Wheel Camper Granby Shell

cptqueeg
Explorer II
Explorer II

That is a good referral.  What dealer? 

2024 Chev 3500 CCLB Diesel
Four Wheel Camper Granby Shell

FishOnOne
Explorer III
Explorer III

Good report...  The dealer could have easily billed you for that repair in which they would have profited more than a warranty repair.

'12 Ford Super Duty FX4 ELD CC 6.7 PSD 400HP 800ft/lbs "270k Miles"
'16 Sprinter 319MKS "Wide Body"