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2017 Ram 3500 6.7 Cummins Recall

Butch50
Explorer
Explorer
I don't know if anybody else here got this mail yet from Ram.

It is for a recall for a possible fire in the engine compartment because of a water pump problem. It may fail without any warning and could cause an engine fire

They have no cure for it at this time.

I don't know if this is for any other 2017 Ram Cummins models or not.

Recall: T51/NHTSA 17V-562
Butch

I try to always leave doubt to my ignorance rather than prove it

2021 Winnebago View
33 REPLIES 33

bighog01
Explorer
Explorer
Got my notice for my 2014 3500 yesterday

SidecarFlip
Explorer III
Explorer III
Grit dog wrote:
SidecarFlip wrote:
All water pumps fail eventually anyway. I guess looking for a coolant leak under the truck (in the front) is too much to ask of an owner. Kind of like checking tire pressures or checking the oil.....


Right??
But I have a tpms and low oil light.....why would I check anything.....


Knowing you, I would presume that to be sarcastic,
2015 Backpack SS1500
1997 Ford 7.3 OBS 4x4 CC LB

reppoc12
Explorer
Explorer
WTP-GC wrote:
I have a 2014 Ram 3500, so likely not affected by this.
But if I did receive the notice, I'd pin it on the bulletin board next to the other 5 or 6 recalls I've gotten and have yet to address


I have the same truck, except for the flat bed, and received a notice yesterday. I suspect yours is coming.

Larry-D
Explorer II
Explorer II
My 2015 is included.

Grit_dog
Navigator
Navigator
SidecarFlip wrote:
All water pumps fail eventually anyway. I guess looking for a coolant leak under the truck (in the front) is too much to ask of an owner. Kind of like checking tire pressures or checking the oil.....


Right??
But I have a tpms and low oil light.....why would I check anything.....
2016 Ram 2500, MotorOps.ca EFIlive tuned, 5โ€ turbo back, 6" lift on 37s
2017 Heartland Torque T29 - Sold.
Couple of Arctic Fox TCs - Sold

FishOnOne
Nomad
Nomad
Vette Racer wrote:
Yep, got my letter yesterday for my 2016 3500, it reads that there is not a fix at this time and will be notified when one becomes available. Guess we should just quit using them until they have a fix, NOT! Kind of a stupid letter to send out IMO.


Actually the letter has served the purpose. You have been legally notified of a potential problem.
'12 Ford Super Duty FX4 ELD CC 6.7 PSD 400HP 800ft/lbs "270k Miles"
'16 Sprinter 319MKS "Wide Body"

WTP-GC
Explorer
Explorer
I have a 2014 Ram 3500, so likely not affected by this.
But if I did receive the notice, I'd pin it on the bulletin board next to the other 5 or 6 recalls I've gotten and have yet to address
Duramax + Grand Design 5er + B & W Companion
SBGTF

SidecarFlip
Explorer III
Explorer III
I'd say, simple answer is... look under the truck for deposits (coolant) on the ground before starting it....

When your water pump fails, the seal fails and the coolant drips out the weep hole.

Guess I'm the minority, I always look under mine, everytime prior to starting.
2015 Backpack SS1500
1997 Ford 7.3 OBS 4x4 CC LB

Vette_Racer
Explorer
Explorer
Yep, got my letter yesterday for my 2016 3500, it reads that there is not a fix at this time and will be notified when one becomes available. Guess we should just quit using them until they have a fix, NOT! Kind of a stupid letter to send out IMO.
KE5NCP
2016 Ram CC Dually, 2011 HitchHiker 349 RSB DA, 2018 Wrangler unlimited Rubicon

cummins2014
Explorer
Explorer
Ron3rd wrote:
ScottG wrote:
I'm sure the 3500's will be next. There is no difference between their engines.


The 3500's are included. They just don't go back as far in model years for some reason.



Got mine for my 2014 Ram 3500 last week.

cummins2014
Explorer
Explorer
SidecarFlip wrote:
All water pumps fail eventually anyway. I guess looking for a coolant leak under the truck (in the front) is too much to ask of an owner. Kind of like checking tire pressures or checking the oil.....



Huh ! All water pumps fail, wow !! have I been lucky after 55 years owning cars ,and trucks, not one water pump. Couple fuel pumps ๐Ÿ™‚

SidecarFlip
Explorer III
Explorer III
All water pumps fail eventually anyway. I guess looking for a coolant leak under the truck (in the front) is too much to ask of an owner. Kind of like checking tire pressures or checking the oil.....
2015 Backpack SS1500
1997 Ford 7.3 OBS 4x4 CC LB

IdaD
Explorer
Explorer
My truck already puked its water pump but I do have the recall notice on my Ram app. Not sure if the water pump I have on the truck now is bad or not, it was just installed back in late July. Once the pumps are available I'll run it in and have it looked at.
2015 Cummins Ram 4wd CC/SB

Lar_s
Explorer
Explorer
Just got mine yesterday for 2015. I had the mechanic look at it 2 weeks ago during an oil change at the dealer and he said it wasn't the model being recalled. On the other hand a friend with the same truck in San Antonio already had the fire. Go figure.
Lar

2015 Dynamax Trilogy
36 RL
Ram 3500 Dually

Ron3rd
Explorer III
Explorer III
ScottG wrote:
I'm sure the 3500's will be next. There is no difference between their engines.


The 3500's are included. They just don't go back as far in model years for some reason.
2016 6.7 CTD 2500 BIG HORN MEGA CAB
2013 Forest River 3001W Windjammer
Equilizer Hitch
Honda EU2000

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