It sounds like Bigfoot may have solved the problem with the tie-down points. We'd mounted the Torklift tie-downs on the truck before we drove from TN to WY to pick up the camper. So when we loaded it on the truck and discovered the problem, we called Torklift. They express shipped the part to fix the issue with us only paying for the part. The only thing I don't like about their fix is the two bars weigh probably 20 pounds each or more. Meanwhile, we didn't mind the delay. The dealer moved the camper over to their hookup sites and let us stay in it while we waited. It gave us some time to pick up some supplies since we'd only had room in the ttruck for the barest basics and, more importantly, the delay gave us time to try things out in the camper and ask questions.
As to the frozen water line issue, we made a winter trip out to Moab UT in 2011. They were having a long cold spell of weather with temperatures mostly below freezing and into the single digits and snow every few days. After many days of this, a waterline that runs underneath the propane compartment froze up. You can reach this area by either removing the bottom panel in the closet or the drawer under the refrigerator. The propane compartment was just bare plastic so I insulated it and slid some insulation over the pipe underneath it. We've camped in cold weather since then with no problem. (
2011 Moab trip report)
Kohldad snapped some photos of our tie-downs and we'll get them posted soon.
