CrossRoads

I have had great service from Crossroads as well. I always phone, emails don't seem to get answered.
They shipped me warranty parts right to my door via UPS.
Nice not having to listen to my stealer come up with excuses for not helping me.
I would not hesitate to buy another Crossroads product based on quality or service, and I have owned new trailers made by other major manufacturers.
Good luck.