Forum Discussion
Hardline
Apr 27, 2021Explorer
lane hog wrote:
I'm not going to alter my opinion of Dometic on someone's interaction with a rep over the phone. I've used their products for almost 20 years, and they have been a solid name because their products hold up.
Yes, some of the 300's had issues, and Dometic replaced each and every one that was in the affected batches and still under warranty. Later 300's didn't have the same issue.
I'd be curious why the previous owner of your coach didn't notice if there was an issue. Did it sit unused so long that the seals dried up?
Not trying to alter anyone opinion, just sharing my experience. Maybe I talked to the wrong department. It was what felt like quite a hold as I was 7th in the que. Just looked back on my phone. It was a 48 minute phone call.
And at the end of the day I went and purchased on my dime a Dometic 310 unit and installed. BTW which literally took all of 10-15 minutes. The old unit did have some dirty ness in the cavity between the bowl and base. I can only assume the previous owner was having the same issue but since I bought it last month at a dealership I do not know the previous owner personally and their experience with the unit. But all is good now.
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