Thank you for that Info. Were you able to deal directly with Dometic or did they have you work through a service center? So far my calls to Dometic have been frustrating. First call, waited 30 mins to speak with a Rep. Seemed to be going well until they put me on hold to check on something and then I got disconnected. Second call, waited 40 mins to speak with a different Rep who basically told me my fridge is for trucks and I should seek out a "Peterbuilt" service center. They sensed my frustration and said the only thing I could do is speak to a supervisor. Once transferred I had to leave a message and no call back yet. I really want to like this fridge and Dometic but they are making it difficult!