Forum Discussion
av8rds
Nov 15, 2015Explorer
bighatnohorse wrote:
Thats it? That's all you've done?
Did you go to the dealer first? What happened?
Who did you speak with at ALP? What was their response?
Where is this issue in the repair process?
So you bad mouth the manufacturer first? Without detailing the steps that you should have taken to resolve that issue?
Too many questions?
We've followed ONE complaint with ONE Eagle Cap camper on the EC owners forum and it was totally resolved.
As for a dealer dropping the Eagle Cap line - yes, Baydo RV in Tacoma dropped the Eagle Cap line.
But not for lack of quality which is so wrongly inferred by a previous post.
I spoke with Baydos RV about why they don't carry Eagle Cap and it's all about PROFIT MARGIN for the dealer.
They want a CHEAPER camper so they can rake you the buyer good.
I think your post is disingenuous at best and disrespectful to readers.
Even the space shuttles blew up. Its a truck camper. . .and you've done nothing but bad mouth the brand?
Some readers may buy your line, but I don't.
WOW thats some anger there.
I can assure you that TCW didnt drop EC for Profit as you note your dealer did. Bill let me read his email to/from EC. It WAS about quality in his instance. So who is being disingenuous? talking about what you do not know.
I dont know anything about the EC board but we(myself and the OP) are not the first two to report problems with the units.
I cant speak to the OP. But I brought my camper back 4 times to the dealer before finally getting EC involved. Literally EVERY time I used the unit I had something new go wrong on a trip. I still have unresolved issues such as the fridge as noted by the OP. All I got so far from the factory was as the OP said, take it the dealer and we will make it right. Its at the dealer now, for the SIXTH time this year since May.
Your anger is misdirected. You must work for EC? Were you one of the quality guys I saw listed in the TC Magazine article?
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