So this morning when I walked into the camper the floor had an awful creak in it that wasn't there previously. I looked underneath and I find one screw has worked it's way completely out and the others are about 1/3 of the way out the whole length of the camper floor! I've contacted EC to see what they have to say but I'm not too happy. Just bought the camper brand new in Feb. Has about 6k miles on it, been down some FS roads but this seems unacceptable....should this be expected? (god i hope not). here's a higher res version of the image https://goo.gl/photos/gEp2m9UpvbHFZEUz5

Before our moderator will delete it, take the big picture off and post the link to it. I will read how the warranty claim will procedure. I never had good opinion about RV builders and this will not help in changing it.I wonder if there is solid wood, or frame behind short screws, or just plywood.

Here's how it can happen. They used a 1/4 cordless impact driver instead of a torque limiting cordless drill motor. Those impact driver can snap screws, so it's pretty easy to strip the wood. They were better off with a corded screwgun.

Kayteg1 wrote:Before our moderator will delete it, take the big picture off and post the link to it. I will read how the warranty claim will procedure. I never had good opinion about RV builders and this will not help in changing it.I wonder if there is solid wood, or frame behind short screws, or just plywood.yea i was having a little trouble with the picture at first. should be fixed. i think it's just ply back there but i can try to check. already emailed their warranty dept. just waiting to hear back.

Unfortunately, I think it's expected to have a poor job adding screws in our RVs. I'd just fix that one myself but look at the rest if it wasn't under warranty. I'm surprised that the one screw made that much noise. I think there must be something else going on.Since you bought it new, I'd have the rest checked out after talking to the Manufacturer.

I think you won't have any trouble with their warranty!!!

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Kayteg1
Explorer II
Nov 07, 2015
Before our moderator will delete it, take the big picture off and post the link to it.
I will read how the warranty claim will procedure.
I never had good opinion about RV builders and this will not help in changing it.
I wonder if there is solid wood, or frame behind short screws, or just plywood.
Downwindtracke1
Explorer
Nov 07, 2015
Here's how it can happen. They used a 1/4 cordless impact driver instead of a torque limiting cordless drill motor. Those impact driver can snap screws, so it's pretty easy to strip the wood. They were better off with a corded screwgun.
COboondocker
Explorer
Nov 07, 2015
Kayteg1 wrote:
Before our moderator will delete it, take the big picture off and post the link to it.
I will read how the warranty claim will procedure.
I never had good opinion about RV builders and this will not help in changing it.
I wonder if there is solid wood, or frame behind short screws, or just plywood.

yea i was having a little trouble with the picture at first. should be fixed.
i think it's just ply back there but i can try to check.
already emailed their warranty dept. just waiting to hear back.
jimh406
Explorer III
Nov 07, 2015
Unfortunately, I think it's expected to have a poor job adding screws in our RVs. I'd just fix that one myself but look at the rest if it wasn't under warranty. I'm surprised that the one screw made that much noise. I think there must be something else going on.

Since you bought it new, I'd have the rest checked out after talking to the Manufacturer.
daily_double
Explorer
Nov 07, 2015
I think you won't have any trouble with their warranty!!!
kerry4951
Explorer
Nov 07, 2015
Is that a storage compartment?? If it is, it would not take me long to ram my head or hand into one of those exposed screw tips that are hanging down. Why would they use such long screws??
COboondocker
Explorer
Nov 07, 2015
kerry4951 wrote:
Is that a storage compartment?? If it is, it would not take me long to ram my head or hand into one of those exposed screw tips that are hanging down. Why would they use such long screws??

It's the basement storage. We use the sliding tray for dog food storage (we have 2 St Bernards) then during winter it's for skis so I haven't caught myself yet. I was really wondering why in the hell they would use screws that long. I initially thought they just missed their mark.
covered_wagon
Explorer
Nov 08, 2015
It's doubly wrong to do something anyway even though you know it isn't right.

I've made it a hobby to Fix and repair mine myself even though I bought it new. After studying my camper thru and thru I realized my work is the real Quality I want. At time I felt like I was trying to polish a you know what, but, I upgraded and fixed almost everything before it became a problem.

It is a shame that so many think such short cuts are the only way to make a profit. I see it on my construction projects everyday as well.
woodhog
Explorer
Nov 08, 2015
Kayteg1 wrote:
Before our moderator will delete it, take the big picture off and post the link to it.
I will read how the warranty claim will procedure.
I never had good opinion about RV builders and this will not help in changing it.
I wonder if there is solid wood, or frame behind short screws, or just plywood.

If there is no solid wood there, they best check their design specs!!!

Does that aluminum angle not support the entire floor??
covered_wagon
Explorer
Nov 08, 2015
woodhog wrote:
Kayteg1 wrote:
Before our moderator will delete it, take the big picture off and post the link to it.
I will read how the warranty claim will procedure.
I never had good opinion about RV builders and this will not help in changing it.
I wonder if there is solid wood, or frame behind short screws, or just plywood.

If there is no solid wood there, they best check their design specs!!!

Does that aluminum angle not support the entire floor??

Pretty sad, no quality control.