Failed Rieco Titan remote - updated w/pics

Bedlam wrote:
If you cannot fix it, you need a 36412 remote like you posted unless you need the red emergency remote too: https://www.rvautoparts.com/36412-Rieco-Titan-Products-Camper-Jack-Remote-Control-Unit-For-Use_p_385130.html

BTW: I thought Eagle Cap used Happijac gear?

Yes, my TC came with Crappijac's. They could not lift the camper, they would ratchet the safety clutch trying to lift it, so I opted to swap out the entire system. I also too the opportunity to rewire the entire system with 8ga wire to the jacks and 4ga to the controller. That was a couple weekends to do all the rewiring. I did post a write up of the whole thing here when I did it. At the time, the Rieco's had a much higher weight rating. Never had a problem since, until now...

So - the remote, that's the one and only place I mentioned above I could find that has it for $101, but it also says 'Back Order"... Sooooo, the factory wants $149. I'm hoping they'll sell me just the part I need.

It is unrepairable without a new pad. Here's the pics, and here's why---

Looks brand new, right?









And here's the failure point, a super thin piece of what is basically aluminum foil. I called Rieco yesterday, they can fix or replace---Hopefully I won't have to pay a $75 repair fee, or a $149 replacement fee. I'm hoping they'll just send me a new top.