Forum Discussion
davehultin
May 11, 2017Explorer III
Toddupton wrote:
Have you updated the firmware?
No, but I think that's my next move.
OH48Lt wrote:
Delete any devices in the system that were paired from the previous owner, maybe that will help.
BenK wrote:
Try clearing all devices (delete) and starting all over in the middle of somewhere, where there are no other Blue Tooth devices....
No devices are displayed, so I gotta think they're gone. Anyways, after the initial "not working" period of time it worked fine. Until now. :-(
thomasmnile wrote:
Time for a new vehicle?
This IS my new (to me!) vehicle! We reserved the splurge for the camper!
goducks10 wrote:
How new are your iPhones?
iPhone 6s
mbopp wrote:
Have you tried emailing or chatting with Sync support?
Not yet. Wanted to ask all the smart people here first!
Krusty wrote:
Disconnect the vehicle battery for 5-10 minutes, then do SYNC reset again. Also restart your phone. Good idea to check the SYNC website (or Ford dealer)to see if you have an available software update
That's what I do to zap the phantom "Check fuel inlet" warning, guess the battery disconnect is worth a try. I've restarted the phone more times than I care to count. Working on the update now.
Captain_Happy wrote:
Have you looked in your phone under setting and see if the Bluetooth is even linked to your vehicle? On my smart phone sometimes it don't link up when I start my car. I go to the Bluetooth and press on it to make sure it's linked to my truck.
Sync shows up in the "other devices" list, but that's where I get stuck. Without the Pass-Key (see the photo in my original post) I can't do anything. Last time this happened I didn't know what was missing, then after the reset the Pass-Key just appeared! Now I know it's supposed to be there but it doesn't show up (even after the reset, which is when it showed up last time).
carringb wrote:
Do the firmware update. Dealer will provide a USB stick if you ask, or order from Ford.
I'm going down the firmware update path now.
Thanks for all the tips, everyone!
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