Hard for me to relate since I have never had any issues or repairs to the 3 SuperDuty's I have owned.
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Interesting how they blame the Ford issues on MyFordTouch. I will agree it's "quirky" at best.
Me - Touch The button MyFordTouch - Say a Command Me - Why the f*** are you still indexing my media player after 30 minutes? myFordTouch - Say a Command Me - Nevermind...