Forum Discussion

nephi007's avatar
nephi007
Explorer
Feb 28, 2014

How do they pick 'em?

Howdy. Wondering how manufacturers pick the dealers that sell their products. Or does the dealer solicit their business? I ask because I requested the nearest dealer for a trailer I am looking at and it's one that sells/rents U haul moving vehicles and used cars. I feel uneasy going there since RV's does not seem to be their priority. Would you buy from a business of this type? Why would a manufacturer put their 2014 trailer in such a place? Your thoughts please.
  • I suggested my dealer sell Northwood products. He said Northwood hasn't approached them.

    My guess is they only sell units that have a high profit margin......
  • Howdy The rig I am looking at is the Shasta Flyte 255 RS. Yes there is a dealer relatively close and there is another in Colorado. Both of these dealers are not exclusive Shasta-RV dealers and do the u haul, tractors etc selling. I am a bit on edge about buying from either of these dealers if I go with this manufacturer/model. Interestingly, the manufacturer has a dealer a mere 5 miles from me that sells the Oasis and Revere models (and sells/services RV's only) and has a reputable, full service department.
  • Dealers ask manufacturers if they can be a dealer; manufacturers then either approve or not.

    Manufacturers that really care about (and put care into) their product will require that the dealer be a positive representative of the manufacturer's qualities.

    If the manufacturer of the RV you are looking at is selling through a U-Haul dealer and not through a proper RV dealer with a proper service center I would be a bit concerned about the manufacturer's products.
  • Probably wouldn't bother me. I'm buying a particular RV from a particular manufacturer, the dealer is just the place that handles the paperwork. Any warranty work is not limited to the selling dealer.
  • What mfg. are you looking at? I'll bet there are established dealers with your Mfg. within 1 day driving of Utah. I would go with the larger established dealers the have the buying power and can offer better pricing on that basis.
  • When automobiles were first sold you could get them at Bicycle Shops and Service Stations....then the dealerships opened up.
  • Ron3rd's avatar
    Ron3rd
    Explorer III
    You contact the mfg and apply to be a dealer. They either approve or deny your application based on whatever their criteria is.
  • Dealerships are set up by mutual need. The dealer needs a product line to sell; the mfg. co. needs sales outlets. If they don't workout, they get canelled.
  • Does the dealer have any type of support system for making warranty and other repairs?
    Or do they have to send it somewhere for the repairs?
    That would help me make the decision.

    It sounds like RV's are another sideline at this business.