Once again, If you believe that your trailer has a defect that could cause a crash or could cause injury or death, you should immediately notify the mfg. … If you feel the mfg. is not responsive, you may - SHOULD - contact the National Highway Traffic c Safety Administration (NHTSA)…
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of trailers, it may order a recall campaign… you said you know of 2 others with the same problem so you should be well on your way there...
If you haven’t bothered to do any of this your complaint rings hollow and lacks creditability, and seems like the blame game has begun…
So have you???
However, NHTSA will not become involved in a individual problem between you, your dealer, or the mfg. …
To contact NHTSA, you may either call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153), go to http://www.nhtsa.dot.gov...
You can also obtain information about motor vehicle safety from, http://www.safecar.gov.
again if you have done these things already and no one is responsive you next step is to seek professional help in product liability… that shouldn’t be hard to find, these guys are crawling out of the woodwork in most cities and small towns…
it’s good to inform others what happen and wonder if others have had the same experience, although it seems by the wording of your post and my interpretation of them your motive is more to collect evidence to support your claim than it is to inform others…