Forum Discussion
LarryJM
Dec 03, 2015Explorer II
Huntindog wrote:EQUALIZER wrote:
The only negative report I’ve heard about going bigger is a stiffer ride, and even this is when the “proper sized” hitch is a 6K and they go with the 14K.
This pretty much proves what I said earlier.
"I think that it's a pretty safe bet that EQUALIZER employed some engineers when designing their products.... And they designed it with different sizes.
I also think that it's a pretty safe bet that those calling EQUALIZER for advice are not speaking with any engineers... But just someone with a customer service title paid to answer the phones and stroke the callers egos. (that is what customer service is about, making the customer feel good.) I believe that EQUALIZER employs some who are very good at their customer service job.
I also believe that they employed some who were very good at their engineering job.."
The customer service person has spoken.. EVERYONE should just get the 14K hitch.
Now that the egos have been sufficiently stroked, they can save a bunch of money by firing all their engineers and making /stocking only the 14K hitch.
I love some of the terminology.
"The only negative report I’ve HEARD about going bigger"
That is not something an engineer would say... It is something that should be called heresay.... Which is not necessairily fact.
Again I will as you have now REPEAT that you have a right to your "NON EXPERT" personal opinion, which as it pertains to this subject I do not agree with your assessment that all that Equal-i-zer is providing is mostly marketing and non engineering based. I believe Equal-i-zer CS is head and shoulders above most other Customer Services out there and are not as you suggest a bunch of rogue representatives.
I hope folks like Ron and Dodge guy are reading and taking aboard the clear explanations on this damage rumor that Equal-i-zer tried to put to rest.
For the OP thank you for clearing up this 14K hitch for a 600lb tongue wt. aspect that I never believed you meant to be a substantive idea for debate/discussion.
Finally, I do appreciate Equal-i-zers comments concerning this "harsh/stiff" ride which was basically the only big concern I had expressed with their caveat that even with a non over sized system you can still get this with improper set up which I would assume to be based on something like too much wt. redistribution, but exactly the source is at least for me still somewhat unclear.
Larry
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