The salespersons job is to maximize the amount of money they bring in. Your job is to get the best possible deal you can. First off they like to throw all of these phantom charges at you. Forget about them. You need to let them know you want the out the door price. No other hidden charges period. Don't get caught up in their little game of add up the numbers. Check with other dealers and see how well you can do. You control the sale not the salesperson. Ford dealers are all over the place check out some other dealers.