Forum Discussion
Atlee
Apr 27, 2018Explorer II
Any seller of a line of RV's can do warranty on said trailer. However, and this is a big however, few if any will do warranty work on a trailer not bought from them. While they might not be able to actually refuse to do the warranty work, they can always schedule that warranty work for whenever they can get to it.
Most dealers will always put their RV customers in front of a person who bought somewhere else.
I once looked at a new trailer at a dealer in Salem, VA, just off I-81. I live in Richmond, VA area. He said his dealer's policy was to always work on their customers first. They would get around to warranty work on trailers not bought from them, when they could.
He said the exception to this was folks passing through on I-81 who had a warranty issue. Wasn't their fault they didn't buy locally. He said they would be pushed as far up the line as possible so they could get back on the road as soon as possible.
Most dealers will always put their RV customers in front of a person who bought somewhere else.
I once looked at a new trailer at a dealer in Salem, VA, just off I-81. I live in Richmond, VA area. He said his dealer's policy was to always work on their customers first. They would get around to warranty work on trailers not bought from them, when they could.
He said the exception to this was folks passing through on I-81 who had a warranty issue. Wasn't their fault they didn't buy locally. He said they would be pushed as far up the line as possible so they could get back on the road as soon as possible.
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