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Not impressed with 2014 Arctic Fox (VIDEO INSIDE)

skydiver31
Explorer
Explorer
I just bought this Arctic Fox 2014 and pretty disappointed.

https://www.youtube.com/watch?v=X5W4nWFTf7shttps://www.youtube.com/watch?v=X5W4nWFTf7s

How many of you would overlook these kind of things and not worry about it? My biggest fear is that if they were this bad with the interior, what is going on inside those walls?

I need some advice on how to handle this.. I can't help but feel depressed about my purchase. This is supposed to be a BRAND NEW trailer and all of these things bug me. I worked HARD to be able to afford this, and I feel that the crew who assembled this just didn't care -- or were seriously stoned/drunk.

Again, here's the link: https://www.youtube.com/watch?v=X5W4nWFTf7shttps://www.youtube.com/watch?v=X5W4nWFTf7s
112 REPLIES 112

goducks10
Explorer
Explorer
Read about tis guys issues. He paid way more for his 5'er than you did for your TT. http://www.forestriverforums.com/forums/f200/2014-blue-ridge-3715bh-54393.html

Like I've said before the only thing 4 seasons about trailers is the heated and enclosed tanks. Manufacturers don't care how much heat you need to heat the inside of the unit. They can tout 4 seasons cause it has heated and enclosed tanks. R values don't even have to be all the great either. All that matters is that your tanks don't freeze.

You also got the attention of the http://www.afnash.com/showthread.php?13846-AF-getting-trashed-over-at-RV-net

You really need to address these issues with Northwood. Really does no one any good to drag this on. Lots and lots of trailers are built crapy. I'm not really sure what your point is about constantly bringing up issues that are common in the RV business. If you think you have the only trailer with shoddy workmanship then you're in for a rude awakening. All 3 trailers I've owned had things just like you're talking about. It ain't no big deal. They all look real good (or should) till you start taking panels off or removing drawers and start looking behind all the bling.

wmoses
Explorer
Explorer
Skydiver - I can certainly say that you are a much more patient man than I. Good luck transforming what is clearly a "problem trailer" into something that is what you expected when you put down your hard earned cash. I like the bit about seeing clear through to the inside from the outside on a supposedly 4 season trailer - maybe it is a 4 Florida season trailer ...

If I were you I would fix it up as you are doing and get rid of it. You wil have to take the hit but I think that at least all your posts will serve to warn some people off.
Regards,
Wayne
2014 Flagstaff Super Lite 27RLWS Emerald Ed. | Equal-i-zer 1200/12,000 4-point WDH
2010 GMC Sierra 1500 SLE 5.3L 6-speed auto | K&N Filter | Hypertech Max Energy tune | Prodigy P3
_

skydiver31
Explorer
Explorer
It seems the more I fix, the more I realize needs fixing.

While I was gluing and screwing the board from the outside(see pictures above), I realized the 110v compartment has no wooden backing along the side. Basically you have a clear line of sight from the outside to the inside of my trailer when the compartment door is open. I will spend the rest of my day trying to insulate the side above the cable.. This would be a huge weak link for snow to get in! It looked like it was framed out properly, it's just someone forgot to put the side board on.



Yep.. when I reach my hand around I can feel the stove, wires, plumbing etc. They are all directly exposed to the elements every time I'll be hooked up to power. In Canada that's a big deal when you're trying to camp in the spring/fall. Snow can easily make its way through there!

I'll take pictures of how I'm transforming this trailer into a true 4 season unit during this whole fix-up (or at least a Canadian 3 season!). I have noticed potential cold spots in many places ,including a big half inch hole cored out of the foam block just to run 2 small wires to the outside light! I'll be spray foaming that.)

skydiver31
Explorer
Explorer
Fisherguy wrote:
If you don't wanna pull the stove and have access to the area underneath you could get some alum angle to lull the wood in where it should be and screw it into the bottom of the 2x4. (unless it's come off all around)

Sent you a PM.



You can't tell from the pictures, but my head can hardly fit underneath the kitchen sink. I actually had to use the camera to get a full view of what was going on. I just took another look, and I think I will do a similar thing that you mentioned except I will do it all from outside, through the small 110v compartment door.

Things are looking up! 🙂

Anyone else with an AF should be careful of this: if you are ever feeding that power cord back in, be careful of putting too much pressure inside of there against that backing. That board was held on by only two staples along the bottom.

One thing I just realized.. umm.. shouldn't there be insulation in there? That could be a weak point for cold air to get in, especially when the compartment door is open for the 110v connection.

I'm going to add some of that too. 🙂

westend
Explorer
Explorer
It looks like you can get a camera into that space below and in back of the oven. I would glue and staple the plywood back into place. I'd then go into the compartment from the outside (where the cord is stored) and glue/attach either a small ledger of wood or an aluminum angle piece so that the rolled cord doesn't do the same thing again.

I don't know about the oven, having an opening that big wouldn't be my choice but I have no idea about the design. I'm thinking there should be an attached piece of metal in there to seal it up but...? The temperature in that area will probably be lower than the oven compartment because it is below but how much...?

Good to hear you have a plan of attack regarding these repairs. Yeah, you shouldn't have to do them but that is the way of TT's, they are not built with exacting standards in mind. Also, a slightly deteriorated shock absorber wiper is to be expected. It is rubber, after all. Don't spray any WD-40 close to them, that is just simply bad advice. WD-40 does react with certain rubbers and may lead to a full dissolving. Use silicone if you must but it's basically unnecessary.

I would expect the dealer to be somewhat confrontational with a customer that brings in a list of 20 items. That is out of the norm.
'03 F-250 4x4 CC
'71 Starcraft Wanderstar -- The Cowboy/Hilton

Fisherguy
Explorer
Explorer
If you don't wanna pull the stove and have access to the area underneath you could get some alum angle to lull the wood in where it should be and screw it into the bottom of the 2x4. (unless it's come off all around)

Sent you a PM.
06 Dodge Ram 3500 Cummins 6 spd std with a few goodies.

2007 Komfort 274TS, 480 watts solar, Trimetric 2025RV, PD9280, Honda EU2000i, Xantrex SW600

2019 Timber Ridge 24RLS, 600 watts solar, 3-100Ah Lithiums, 12volt Norcold Fridge

skydiver31
Explorer
Explorer
Fisherguy wrote:
I would fix that wood behind the oven, it's not hard at all to remove the stove, undo the propane and remove a few screws and lift it out.
What's on the other side of that board BTW?

What is the dealer's name? Telling it would be a warning to people looking to buy from them.



Good question, I think it may be the rolled up cord for the 110v. I'll see if that's the case next time I look at it and then maybe I can fix it from outside of the small compartment!

As for the dealers name, I don't want to make our relationship even more sour just yet so I won't share the name. He seemed like he wanted to help me, even though it will take some time. I'll see how that goes first. I think we're both playing the waiting game with NW right now.

skydiver31
Explorer
Explorer
Sounds fun, but I want to fix this up so I have a beautiful AF that won't start on fire. Thanks though. 🙂

fatboy66
Explorer
Explorer
skydiver31 wrote:
UPDATE:

It looks like it's going to take a while to get booked for the repairs with my dealer. On top of that, they have told me that it can take awhile to get NW to act because of their claim form process. I have decided not to let the cosmetic stuff bother me. I'm going to use the trailer for a season and then trade it in for something else, at which point I will do a full inspection on it.

The dealer thought i was being very confrontational and was upset that I was upset (??). He got very defensive about my frustration rather than being sympathetic, it seemed. He said there was nothing they can't fix though but from my earlier impression it will definitely take some time (due to delays with NW and booking as explained above). Although the conversation with the owner got both of our heart rates up, I am happy he gave into my persistent request to have the insulation replaced and patched up. His worker screwed some "shark skin" over it with some of that grey gasket stuff and I was very pleased with his work.

Meanwhile, I have sealed the crack in the ceiling with a white silicone to prevent humidity transfer between the inside of my trailer and the space between the ceiling and the plywood (it also looks less obvious now). I couldn't get a straight answer on whether or not this will void my warranty, so I just went ahead and did it.

In the meantime, I e-mailed NW a week ago with the link to my Youtube video, and all I have gotten back so far is "I will share this with the management team".

Am I bashing NW? Hell no. I am just sharing my experience with other people so they take the time to inspect a trailer before they buy it. Maybe they have some really good crews and this trailer just happened to get put together by the new guys. I don't know. I have mentioned numerous times that the materials of this RV are high quality and its the final assembly I'm not happy with. That doesn't mean the next trailer they make will have the same problems, although to make this observation fair I will admit I am getting a few responses which indicate that I'm not the only one seeing these problems (from PM, forum, and other sources).

I have discovered a new problem after I left the dealer the other day. Not really sure if this is serious or not, but it would be nice to get some opinions on this:



Behind the oven, you can see the board which has opened up. At first I didn't think this was a big deal, but I do have a small concern about it:



When I look inside the oven, there is a square cut-out where the thermocouple comes in. Behind the cut-out you can see the wooden board from the first picture. Normally this would be okay because there would be significant space behind the oven, but now that the door is starting to make contact with the heat I am getting a little nervous. If the other side of the board pops out against the open cut-out, that board would become subject to 350+ degree heat when the oven is on. At what temperature does that type of wood ignite at? Maybe it wouldn't be enough to burn, but I sure as hell want to fix that.

I am going to back the oven out and see what I can do to minimize the hazard. If the board can't be attached properly because of all those cables pushing it out, I may end up spraying it with some form of fire rated barrier (any suggestions?)

On top of this, I have also noticed that the rubbers on top of the shocks underneath the trailer are chipped and cracked. The worker at the dealership said I should be able to spray these with WD-40 and they will be okay. They did take pictures of them though and sent them to NW as well. When worker #2 walked by during all of this and I asked for his opinion, he seemed quite frustrated that I was worried about them at all. "Customers just normally don't see this little stuff, and those rubbers shouldn't be a big deal. Your shocks will be fine" were his last words.

Okay, maybe this is all little stuff.. but it all adds up. My list is now exceeding 20 issues, some of them I haven't even brought up in this thread or the video. For example, I never mentioned that there was a felt marker streak on the leather portion of one of the dinette seats. Luckily I have been able to clean most of it away, but you can still see it.

This is my favorite youtube comment by the way:

"Your complaints are stupid. It is a camper, not a damned piano. It is utilitarian, not a work of art.?"

Okay, I get it. Cosmetic stuff isn't a big deal. But when you see this many cosmetic problems, then I start to worry what's inside. This is why I peaked by head around the oven... and of course, lo and behold..That wood is hard for me to reach so I probably have to back the oven out which won't be easy.

So far the dealer has been helpful (by patching that insulation back up) and the manufacturer is still looking at pictures and watching my video. I will follow-up with more updates as they come up, but in the meantime I can't just sit around and worry about what's going to happen. I will be fixing what I can by myself, thanks to the suggestions from a few forum members. At least if I fix it, then I know I can be happy with the result.


Gosh. Not to say I don't understand...but after 9 pages of this, I think you would be better off just building your own RV. You might be more happy with it.

Fisherguy
Explorer
Explorer
I would fix that wood behind the oven, it's not hard at all to remove the stove, undo the propane and remove a few screws and lift it out.
What's on the other side of that board BTW?

What is the dealer's name? Telling it would be a warning to people looking to buy from them.
06 Dodge Ram 3500 Cummins 6 spd std with a few goodies.

2007 Komfort 274TS, 480 watts solar, Trimetric 2025RV, PD9280, Honda EU2000i, Xantrex SW600

2019 Timber Ridge 24RLS, 600 watts solar, 3-100Ah Lithiums, 12volt Norcold Fridge

goducks10
Explorer
Explorer
I think you need to go camping to relax:)

skydiver31
Explorer
Explorer
UPDATE:

It looks like it's going to take a while to get booked for the repairs with my dealer. On top of that, they have told me that it can take awhile to get NW to act because of their claim form process. I have decided not to let the cosmetic stuff bother me. I'm going to use the trailer for a season and then trade it in for something else, at which point I will do a full inspection on it.

The dealer thought i was being very confrontational and was upset that I was upset (??). He got very defensive about my frustration rather than being sympathetic, it seemed. He said there was nothing they can't fix though but from my earlier impression it will definitely take some time (due to delays with NW and booking as explained above). Although the conversation with the owner got both of our heart rates up, I am happy he gave into my persistent request to have the insulation replaced and patched up. His worker screwed some "shark skin" over it with some of that grey gasket stuff and I was very pleased with his work.

Meanwhile, I have sealed the crack in the ceiling with a white silicone to prevent humidity transfer between the inside of my trailer and the space between the ceiling and the plywood (it also looks less obvious now). I couldn't get a straight answer on whether or not this will void my warranty, so I just went ahead and did it.

In the meantime, I e-mailed NW a week ago with the link to my Youtube video, and all I have gotten back so far is "I will share this with the management team".

Am I bashing NW? Hell no. I am just sharing my experience with other people so they take the time to inspect a trailer before they buy it. Maybe they have some really good crews and this trailer just happened to get put together by the new guys. I don't know. I have mentioned numerous times that the materials of this RV are high quality and its the final assembly I'm not happy with. That doesn't mean the next trailer they make will have the same problems, although to make this observation fair I will admit I am getting a few responses which indicate that I'm not the only one seeing these problems (from PM, forum, and other sources).

I have discovered a new problem after I left the dealer the other day. Not really sure if this is serious or not, but it would be nice to get some opinions on this:



Behind the oven, you can see the board which has opened up. At first I didn't think this was a big deal, but I do have a small concern about it:



When I look inside the oven, there is a square cut-out where the thermocouple comes in. Behind the cut-out you can see the wooden board from the first picture. Normally this would be okay because there would be significant space behind the oven, but now that the door is starting to make contact with the heat I am getting a little nervous. If the other side of the board pops out against the open cut-out, that board would become subject to 350+ degree heat when the oven is on. At what temperature does that type of wood ignite at? Maybe it wouldn't be enough to burn, but I sure as hell want to fix that.

I am going to back the oven out and see what I can do to minimize the hazard. If the board can't be attached properly because of all those cables pushing it out, I may end up spraying it with some form of fire rated barrier (any suggestions?)

On top of this, I have also noticed that the rubbers on top of the shocks underneath the trailer are chipped and cracked. The worker at the dealership said I should be able to spray these with WD-40 and they will be okay. They did take pictures of them though and sent them to NW as well. When worker #2 walked by during all of this and I asked for his opinion, he seemed quite frustrated that I was worried about them at all. "Customers just normally don't see this little stuff, and those rubbers shouldn't be a big deal. Your shocks will be fine" were his last words.

Okay, maybe this is all little stuff.. but it all adds up. My list is now exceeding 20 issues, some of them I haven't even brought up in this thread or the video. For example, I never mentioned that there was a felt marker streak on the leather portion of one of the dinette seats. Luckily I have been able to clean most of it away, but you can still see it.

This is my favorite youtube comment by the way:

"Your complaints are stupid. It is a camper, not a damned piano. It is utilitarian, not a work of art.?"

Okay, I get it. Cosmetic stuff isn't a big deal. But when you see this many cosmetic problems, then I start to worry what's inside. This is why I peaked by head around the oven... and of course, lo and behold..That wood is hard for me to reach so I probably have to back the oven out which won't be easy.

So far the dealer has been helpful (by patching that insulation back up) and the manufacturer is still looking at pictures and watching my video. I will follow-up with more updates as they come up, but in the meantime I can't just sit around and worry about what's going to happen. I will be fixing what I can by myself, thanks to the suggestions from a few forum members. At least if I fix it, then I know I can be happy with the result.

hawkeye-08
Explorer III
Explorer III
We just purchased a slightly used 2013 Arctic Fox. Some of the items I fixed before we went out the first time, others are on the list to work on some more. We have a couple of weeks left on factory warranty according to the original purchase date so hoping we find any major items before that is up. The pantry was not setup right, some screws missing, perhaps the previous owners messing with it, perhaps it came that way and was part of their decision to sell. So far we are pleased. I have some inspection to do to catch anything else major. We won't let the local dealer touch it...

Looks like most of your issues are fixable, some could end up worse trying to fix.. important, don't beat yourself up about missing them on PDI.. it happens. Enjoy your trailer!

travelnutz
Explorer II
Explorer II
The very large dealer in Michigan is very unhappy with Arctic Fox quality, fit and finish, and high price also and they may make a decision to not handle them any more. They are a very slow seller and they've had so many issues with the product. Manager said for a hyped and high priced RV there's been so many complaints that it looks like young kids put it together was one of the major complaints. Air leakage in so many areas from not being sealed or caulked properly was another. Using of cheap materials and too many visible defects was another. The manager actually said they have 3 times as many complaints on Arctic Fox RV's and warranty issues as they do with even their cheapest RV line they sell. The OP sure isn't alone! Viewing the TC line they had last Fall sure left us with a very turned off opinion also.
A superb CC LB 4X4, GM HD Diesel, airbags, Rancho's, lots more
Lance Legend TC 11' 4", loaded including 3400 PP generator and my deluxe 2' X 7' rear porch
29 ft Carriage Carri-lite 5'er - a specially built gem
A like new '07 Sunline Solaris 26' TT

RobertRyan
Explorer
Explorer
skydiver31 wrote:
I just bought this Arctic Fox 2014 and pretty disappointed.

https://www.youtube.com/watch?v=X5W4nWFTf7shttps://www.youtube.com/watch?v=X5W4nWFTf7s

How many of you would overlook these kind of things and not worry about it? My biggest fear is that if they were this bad with the interior, what is going on inside those walls?

I need some advice on how to handle this.. I can't help but feel depressed about my purchase. This is supposed to be a BRAND NEW trailer and all of these things bug me. I worked HARD to be able to afford this, and I feel that the crew who assembled this just didn't care -- or were seriously stoned/drunk.

Again, here's the link: https://www.youtube.com/watch?v=X5W4nWFTf7shttps://www.youtube.com/watch?v=X5W4nWFTf7s


Very rough indeed, unacceptable here. I agree what is the insulation like? Could be nasty things happening out of sight