Not impressed with 2014 Arctic Fox (VIDEO INSIDE)

I would address your concerns with the seller. Most of the issues you have are relatively minor, IMO, and can be fixed. Yes, some of them are inordinate to someone that expects top quality work but I wouldn't lose sleep about the overall durability of the trailer.

Also, keep in mind the knife cut on the ceiling was only noticed right after I purchased it, BEFORE I pulled it off the lot. The deal was done at that point. All the other things were noticed afterwards. I showed the dealer the crooked doors under the sink, and his first response was "Your still heads and shoulders above 97% of the trailers on this lot", and "yeah we can try to replace that, I'll give northwood a call and you never know we might just catch them in a good mood. I don't know though".

sigh.. i want my money back. Or am I overreacting?

westend wrote:
I would address your concerns with the seller. Most of the issues you have are relatively minor, IMO, and can be fixed. Yes, some of them are inordinate to someone that expects top quality work but I wouldn't lose sleep about the overall durability of the trailer.

Okay thank you..

MY buddy has a new AF 25P. He has sadly had far too many serious issues with both workmanship and horrendously bad engineering (slide rollers collapsed into floor and other problems).
This past weekend he found the fresh water tank sensors always read 2/3's and the dump handle is tweaked because the tank is falling out of the bottom of the trailer.
I find all this very disturbing because we want to buy a new 31D.

I agree with west end...I found worse issues with my trailer (and I still consider my issues minor) and mine is a 2015. I called my dealer, said I will bring it in for reapairs after the camping season. He pre filled out a work order for me and I haven't thought about it since.
I would say the knife cut in the ceiling is the worst of all things. Put some white caulking in the groove until they replace it. But, yes, keep on the dealer, they should fix everything, but I wouldn't let it make me feel bad about your purchase..

I share your concern as I see this all the time in all makes, even the million dollars motor homes. It is sad. More than one person has told me they never buy new because of all the thing that have to be fixed.
If the dealer can't or will not fix I would call the factory. My Fox fifth wheel ten years ago had issues but the factory did a outstanding job of making it right. I am only one short day from the factory so no big deal, The dealer was not that much help.
I know Ron Nash has medical problems and maybe the new management team is not that good, who knows.
RV Jim

First
Talk to the dealer, they should fix everything that requires fixing. It's all part of the warranty.

Part of how Northwoods works is a significant part of all workers income is the bonus pool. Who built which rig, and what part, is tracked, if there are warranty issues, the bonus pool is reduced.

The breaker/fuse box is from Progressive, and all of them (period) have that type of cover.

The range hood comes assembled from the supplier and no one at Northwoods should have bad to mess with anything about the switch cover.

The cabinets are made in their cabinet shop, I've seen the shop and they have every jig they need to ensure they are put together right, your's wasn't.

ScottG wrote:
MY buddy has a new AF 25P. He has sadly had far too many serious issues with both workmanship and horrendously bad engineering (slide rollers collapsed into floor and other problems).
This past weekend he found the fresh water tank sensors always read 2/3's and the dump handle is tweaked because the tank is falling out of the bottom of the trailer.
I find all this very disturbing because we want to buy a new 31D.

I seriously had my hopes up that AF was the highest quality 4 season trailer on the market. Maybe that used to be true, but not in the last couple years.

I could only watch about 2 minutes of the camera going in and out, getting to close and blurring everything.
Moving too fast as you pan one way or the other!
But, I can see where this is all going.
Some of the things you can fix yourself if you are handy, if not take the trailer back to the dealer and lay it on him!
Good luck and I hope everything comes out for the best!

RVJimofOregon wrote:
I share your concern as I see this all the time in all makes, even the million dollars motor homes.

I once saw a 1Million ++ rig at a show, the dealer was actively trying to sell it and the bathroom door was so badly installed it would not close

If the dealer can't or will not fix I would call the factory. My Fox fifth wheel ten years ago had issues but the factory did a outstanding job of making it right. I am only one short day from the factory so no big deal, The dealer was not that much help.
I know Ron Nash has medical problems and maybe the new management team is not that good, who knows.
RV Jim

That dealer is known for "letting the factory fix it"
Ron's stroke took him down, a long ways. Don (Factory Manager) told me a couple years ago he was doing lots better then expected.
Last fall I ran into some people that had an issue with their 29-5T, called the factory and ended up talking to Ron (he was in for a few hours I guess).
So Ron must not be completely out of the picture.
Back when he was "active" he would drive Don crazy. People would call and request "unusual" options and Ron would agree, slowing Don's production line down.