itguy08 wrote:
IdaD wrote:
So, because I evidently have too much time on my hands, using 2014 sales numbers the "corporate dependability" figure for Ford/Lincoln is 185.324. That's because there were slightly more than 25 Ford branded vehicles sold for each Lincoln branded vehicle sold. The figure for Ram/Chrysler/Dodge/Fiat/Jeep works out to 179.6207.
Adjusting for volume is pointless as it has no bearing on the actual quality of the vehicles since it is expressed in problems per 100 vehicles. So if I sell 100 vehicles and have 188 problems per 100 that means that in that sample of 100, I will have to fix 188 issues. No matter if that is 1 vehicle with 188 issues and 99 with 0 or any combination inbetween. IOW it's already normalized.
Quality is not related to volume in any way. Look at Toyota. Sells about the same total #'s as Ford with much better quality...
I'm honestly floored that you aren't able to wrap your head around this - the data is not already normalized.
In 2014 there were slightly more than 25 times as many Ford branded vehicles sold as compared to Lincoln branded vehicles. That means the Ford rating of 188 weighs much more heavily than the Lincoln rating of 118 when you compute an average corporate rating. One brand sold well over two million units and the other sold under 100,000 units.
If you'd like to look at Toyota, the same thing applies. Toyota sold a little over 2 million units, Lexus sold a little over 300,000 units, and Scion sold 58,000 units. If you're going to calculate out an overall rating, the Toyota rating is going to matter a lot more than the Scion rating.
This is not complicated at all. Maybe you're struggling with it because you are unwilling to admit that your own data shows that Ford is less dependable than FCA per this JD Power study.