Ram quality & company and dealer response
This is a letter that I sent to Ram Ram problems Dealer: Covert Chrysler Austin, TX First, I purchase this vehicle to pull a 23,000 lb 5th wheel, and reviewing the specs, it showed that this t...
Forum Discussion
He has done all but one recall/campaign.
Status
Incomplete
Recall Date
September 12, 2017
FCA Recall #
T51
NHTSA Recall #
17V-562
Safety Defect/Non Compliance Description and Safety Risk
The water pump may experience a failure which may result in an engine compartment fire. A water pump failure resulting in an engine compartment fire can cause the vehicle to crash without prior warning increasing the risk of injury to motor vehicle occupants or persons outside the vehicle.
Repair Description
The water pump must be inspected and replaced if required.
Recall Status
INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE
Get Notified When Parts are Available
SCHEDULE SERVICE SUBMIT REIMBURSEMENT
Status
Complete
Recall Date
May 09, 2017
FCA Recall #
T25
NHTSA Recall #
17V-302
Safety Defect/Non Compliance Description and Safety Risk
THE OCCUPANT RESTRAINT CONTROL MODULE MAY ACTIVATE A DIAGNOSTIC TROUBLE CODE (DTC) DUE TO EXTERNAL STIMULUS WHICH DISABLES ITS ABILITY TO SENSE VEHICLE ROLLOVER EVENTS. WHEN THE DTC IS SET, AIRBAG AND SEAT BELT PRETENSIONER DEPLOYMENT BASED ON ROLLOVER SENSING IS DISABLED FOR THE IGNITION CYCLE IN WHICH THE DTC WAS SET. THE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY DURING A CRASH MAY INCREASE THE RISK OF INJURY OR DEATH.
Repair Description
THE ORC MODULE ON INVOLVED VEHICLES MUST BE REPROGRAMMED WITH NEW SOFTWARE.
Recall Status
REPAIRED
SUBMIT REIMBURSEMENT
Status
Complete
Recall Date
August 25, 2015
FCA Recall #
R46
NHTSA Recall #
15V-541
Safety Defect/Non Compliance Description and Safety Risk
SOME OF THE VEHICLES MAY HAVE A FRONT SUSPENSION TRACK BAR FRAME BRACKET THAT WAS IMPROPERLY WELDED DURING THE MANUFACTURING PROCESS. THE FRONT SUSPENSION TRACK BAR FRAME BRACKET WELDS MAY BREAK AND ALLOW THE FRONT SUSPENSION TRACK BAR FRAME BRACKET TO SEPARATE FROM THE FRAME RAIL. A SEPARATED FRONT SUSPENSION TRACK BAR FRAME BRACKET WILL CAUSE DIMINISHED STEERING RESPONSE AND COULD CAUSE A CRASH WITHOUT WARNING UNDER CERTAIN DRIVING CONDITIONS.
Repair Description
THE FRONT SUSPENSION TRACK BAR BRACKET MUST BE INSPECTED FOR CRACKED WELDS.TRACK BAR BRACKETS WITHOUT CRACKED WELDS WILL HAVE REINFORCEMENT BRACKETS INSTALLED. HOWEVER, THE TRACK BAR REINFORCEMENT BRACKETS ARE CURRENTLY NOT AVAILABLE. FCA WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE PARTS ARE AVAILABLE.TRACK BAR BRACKETS FOUND WITH CRACKED WELDS WILL HAVE NEW TRACK BAR BRACKETS WELDED TO THE FRAME. WELDING NEW BRACKETS TO THE FRAME WILL REMEDY THE CONDITION AND YOU WILL NOT BE CONTACTED AGAIN BY FCA REGARDING THIS ISSUE.
Recall Status
REPAIRED
SUBMIT REIMBURSEMENT
Status
Complete
Recall Date
July 23, 2015
FCA Recall #
R40
NHTSA Recall #
15V-461
Safety Defect/Non Compliance Description and Safety Risk
SOME 2013-2015 MY VEHICLES EQUIPPED WITH SPECIFIC RADIOS HAVE CERTAIN SOFTWARE SECURITY VULNERABILITIES WHICH COULD ALLOW UNAUTHORIZED THIRD-PARTY ACCESS TO SOME NETWORKED VEHICLE CONTROL SYSTEMS. A SUCCESSFUL EXPLOIT OF THIS SECURITY VULNERABILITY COULD RESULT IN UNAUTHORIZED REMOTE MODIFICATION AND CONTROL OF VEHICLE SYSTEMS. FCA US HAS NOT MADE A DETERMINATION THAT THIS SECURITY VULNERABILITY CONSTITUTES A DEFECT. ALTHOUGH FCA US HAS NOT DETERMINED THAT A DEFECT EXISTS, IT HAS DECIDED TO CONDUCT A REMEDIAL CAMPAIGN AS A SAFETY RECALL IN THE INTEREST OF PROTECTING ITS CUSTOMERS. EXPLOITATION OF THE SOFTWARE SECURITY VULNERABILITIES COULD LEAD TO EXPOSING THE DRIVER, THE VEHICLE OCCUPANTS OR ANY OTHER INDIVIDUAL OR VEHICLE WITH PROXIMITY TO THE AFFECTED VEHICLE TO A POTENTIAL RISK OF INJURY.
Repair Description
CUSTOMERS AFFECTED BY THE RECALL WILL RECEIVE A USB DRIVE WHICH THEY MAY USE TO UPGRADE VEHICLE SOFTWARE, PROVIDING ADDITIONAL SECURITY FEATURES INDEPENDENT OF THE NETWORK-LEVEL MEASURES. ALTERNATELY, CUSTOMERS MAY VISIT HTTP://WWW.DRIVEUCONNECT.COM/SOFTWARE-UPDATE/ TO INPUT THEIR VEHICLE IDENTIFICATION NUMBERS (VINS) AND DETERMINE IF THEIR VEHICLES ARE INCLUDED IN THE RECALL. IF SO, THEY MAY DOWNLOAD THE SOFTWARE THEMSELVES, OR VISIT THEIR DEALERS, WHERE TECHNICIANS WILL PERFORM THE INSTALLATION. THERE IS NO CHARGE FOR THE SOFTWARE OR, IN THE CASE OF DEALER VISIT, INSTALLATION.
Recall Status
REPAIRED
SUBMIT REIMBURSEMENT
Status
Complete
Recall Date
July 21, 2015
FCA Recall #
R23
NHTSA Recall #
15V-460
Safety Defect/Non Compliance Description and Safety Risk
OCCUPANT RESTRAINT CONTROL (ORC) MODULE SOFTWARE MAY CONTAIN SIDE IMPACT CALIBRATIONS THAT ARE OVERLY SENSITIVE. INADVERTENT SIDE AIRBAG INFLATABLE CURTAIN (SABIC), SEAT AIRBAG, AND/OR SEATBELT PRE-TENSIONER DEPLOYMENT DURING CERTAIN DRIVING CONDITIONS MAY INCREASE THE RISK OF A CRASH AND/OR VEHICLE OCCUPANT INJURY.
Repair Description
THE ORC MODULE MUST BE REPROGRAMMED WITH NEW SOFTWARE.
Recall Status
REPAIRED
SUBMIT REIMBURSEMENT
Status
Complete
Recall Date
July 21, 2015
FCA Recall #
R36
NHTSA Recall #
15V-459
Safety Defect/Non Compliance Description and Safety Risk
THE STEERING WHEEL WIRE HARNESS MAY BECOME CHAFFED BY THE DRIVER AIRBAG MODULE RETAINER SPRING ENDS. A CHAFFED STEERING WHEEL WIRE HARNESS COULD CAUSE AN ELECTRICAL SHORT AND/OR AN INADVERTENT DRIVER AIRBAG DEPLOYMENT. INADVERTENT DRIVER AIRBAG DEPLOYMENT, DURING CERTAIN DRIVING CONDITIONS, MAY INCREASE THE RISK OF A CRASH AND/OR VEHICLE OCCUPANT INJURY.
Repair Description
THE STEERING WHEEL WIRE HARNESS WILL BE INSPECTED, AND IF NEEDED REPAIRED. THE STEERING WHEEL WIRE HARNESS WILL BE REROUTED AND SECURED TO PREVENT WIRE CHAFFING AND PROTECTIVE CAPS WILL BE INSTALLED ONTO THE AIRBAG RETAINER SPRING ENDS.
Recall Status
REPAIRED
SUBMIT REIMBURSEMENT
CURRENT CAMPAIGNS
Results on this website were last updated on: 11-08-2017 | Showing 1 Campaign
What is a Campaign?
Status
Complete
Campaign Date
March 30, 2017
FCA Campaign #
T05
Status
Incomplete
Recall Date
September 12, 2017
FCA Recall #
T51
NHTSA Recall #
17V-562
Safety Defect/Non Compliance Description and Safety Risk
The water pump may experience a failure which may result in an engine compartment fire. A water pump failure resulting in an engine compartment fire can cause the vehicle to crash without prior warning increasing the risk of injury to motor vehicle occupants or persons outside the vehicle.
Repair Description
The water pump must be inspected and replaced if required.
Recall Status
INCOMPLETE BUT REPAIR PARTS ARE NOT AVAILABLE
Get Notified When Parts are Available
SCHEDULE SERVICE SUBMIT REIMBURSEMENT
Status
Complete
Recall Date
May 09, 2017
FCA Recall #
T25
NHTSA Recall #
17V-302
Safety Defect/Non Compliance Description and Safety Risk
THE OCCUPANT RESTRAINT CONTROL MODULE MAY ACTIVATE A DIAGNOSTIC TROUBLE CODE (DTC) DUE TO EXTERNAL STIMULUS WHICH DISABLES ITS ABILITY TO SENSE VEHICLE ROLLOVER EVENTS. WHEN THE DTC IS SET, AIRBAG AND SEAT BELT PRETENSIONER DEPLOYMENT BASED ON ROLLOVER SENSING IS DISABLED FOR THE IGNITION CYCLE IN WHICH THE DTC WAS SET. THE LOSS OF AIR BAG AND SEAT BELT PRETENSIONER DEPLOYMENT CAPABILITY DURING A CRASH MAY INCREASE THE RISK OF INJURY OR DEATH.
Repair Description
THE ORC MODULE ON INVOLVED VEHICLES MUST BE REPROGRAMMED WITH NEW SOFTWARE.
Recall Status
REPAIRED
SUBMIT REIMBURSEMENT
Status
Complete
Recall Date
August 25, 2015
FCA Recall #
R46
NHTSA Recall #
15V-541
Safety Defect/Non Compliance Description and Safety Risk
SOME OF THE VEHICLES MAY HAVE A FRONT SUSPENSION TRACK BAR FRAME BRACKET THAT WAS IMPROPERLY WELDED DURING THE MANUFACTURING PROCESS. THE FRONT SUSPENSION TRACK BAR FRAME BRACKET WELDS MAY BREAK AND ALLOW THE FRONT SUSPENSION TRACK BAR FRAME BRACKET TO SEPARATE FROM THE FRAME RAIL. A SEPARATED FRONT SUSPENSION TRACK BAR FRAME BRACKET WILL CAUSE DIMINISHED STEERING RESPONSE AND COULD CAUSE A CRASH WITHOUT WARNING UNDER CERTAIN DRIVING CONDITIONS.
Repair Description
THE FRONT SUSPENSION TRACK BAR BRACKET MUST BE INSPECTED FOR CRACKED WELDS.TRACK BAR BRACKETS WITHOUT CRACKED WELDS WILL HAVE REINFORCEMENT BRACKETS INSTALLED. HOWEVER, THE TRACK BAR REINFORCEMENT BRACKETS ARE CURRENTLY NOT AVAILABLE. FCA WILL CONTACT YOU AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE PARTS ARE AVAILABLE.TRACK BAR BRACKETS FOUND WITH CRACKED WELDS WILL HAVE NEW TRACK BAR BRACKETS WELDED TO THE FRAME. WELDING NEW BRACKETS TO THE FRAME WILL REMEDY THE CONDITION AND YOU WILL NOT BE CONTACTED AGAIN BY FCA REGARDING THIS ISSUE.
Recall Status
REPAIRED
SUBMIT REIMBURSEMENT
Status
Complete
Recall Date
July 23, 2015
FCA Recall #
R40
NHTSA Recall #
15V-461
Safety Defect/Non Compliance Description and Safety Risk
SOME 2013-2015 MY VEHICLES EQUIPPED WITH SPECIFIC RADIOS HAVE CERTAIN SOFTWARE SECURITY VULNERABILITIES WHICH COULD ALLOW UNAUTHORIZED THIRD-PARTY ACCESS TO SOME NETWORKED VEHICLE CONTROL SYSTEMS. A SUCCESSFUL EXPLOIT OF THIS SECURITY VULNERABILITY COULD RESULT IN UNAUTHORIZED REMOTE MODIFICATION AND CONTROL OF VEHICLE SYSTEMS. FCA US HAS NOT MADE A DETERMINATION THAT THIS SECURITY VULNERABILITY CONSTITUTES A DEFECT. ALTHOUGH FCA US HAS NOT DETERMINED THAT A DEFECT EXISTS, IT HAS DECIDED TO CONDUCT A REMEDIAL CAMPAIGN AS A SAFETY RECALL IN THE INTEREST OF PROTECTING ITS CUSTOMERS. EXPLOITATION OF THE SOFTWARE SECURITY VULNERABILITIES COULD LEAD TO EXPOSING THE DRIVER, THE VEHICLE OCCUPANTS OR ANY OTHER INDIVIDUAL OR VEHICLE WITH PROXIMITY TO THE AFFECTED VEHICLE TO A POTENTIAL RISK OF INJURY.
Repair Description
CUSTOMERS AFFECTED BY THE RECALL WILL RECEIVE A USB DRIVE WHICH THEY MAY USE TO UPGRADE VEHICLE SOFTWARE, PROVIDING ADDITIONAL SECURITY FEATURES INDEPENDENT OF THE NETWORK-LEVEL MEASURES. ALTERNATELY, CUSTOMERS MAY VISIT HTTP://WWW.DRIVEUCONNECT.COM/SOFTWARE-UPDATE/ TO INPUT THEIR VEHICLE IDENTIFICATION NUMBERS (VINS) AND DETERMINE IF THEIR VEHICLES ARE INCLUDED IN THE RECALL. IF SO, THEY MAY DOWNLOAD THE SOFTWARE THEMSELVES, OR VISIT THEIR DEALERS, WHERE TECHNICIANS WILL PERFORM THE INSTALLATION. THERE IS NO CHARGE FOR THE SOFTWARE OR, IN THE CASE OF DEALER VISIT, INSTALLATION.
Recall Status
REPAIRED
SUBMIT REIMBURSEMENT
Status
Complete
Recall Date
July 21, 2015
FCA Recall #
R23
NHTSA Recall #
15V-460
Safety Defect/Non Compliance Description and Safety Risk
OCCUPANT RESTRAINT CONTROL (ORC) MODULE SOFTWARE MAY CONTAIN SIDE IMPACT CALIBRATIONS THAT ARE OVERLY SENSITIVE. INADVERTENT SIDE AIRBAG INFLATABLE CURTAIN (SABIC), SEAT AIRBAG, AND/OR SEATBELT PRE-TENSIONER DEPLOYMENT DURING CERTAIN DRIVING CONDITIONS MAY INCREASE THE RISK OF A CRASH AND/OR VEHICLE OCCUPANT INJURY.
Repair Description
THE ORC MODULE MUST BE REPROGRAMMED WITH NEW SOFTWARE.
Recall Status
REPAIRED
SUBMIT REIMBURSEMENT
Status
Complete
Recall Date
July 21, 2015
FCA Recall #
R36
NHTSA Recall #
15V-459
Safety Defect/Non Compliance Description and Safety Risk
THE STEERING WHEEL WIRE HARNESS MAY BECOME CHAFFED BY THE DRIVER AIRBAG MODULE RETAINER SPRING ENDS. A CHAFFED STEERING WHEEL WIRE HARNESS COULD CAUSE AN ELECTRICAL SHORT AND/OR AN INADVERTENT DRIVER AIRBAG DEPLOYMENT. INADVERTENT DRIVER AIRBAG DEPLOYMENT, DURING CERTAIN DRIVING CONDITIONS, MAY INCREASE THE RISK OF A CRASH AND/OR VEHICLE OCCUPANT INJURY.
Repair Description
THE STEERING WHEEL WIRE HARNESS WILL BE INSPECTED, AND IF NEEDED REPAIRED. THE STEERING WHEEL WIRE HARNESS WILL BE REROUTED AND SECURED TO PREVENT WIRE CHAFFING AND PROTECTIVE CAPS WILL BE INSTALLED ONTO THE AIRBAG RETAINER SPRING ENDS.
Recall Status
REPAIRED
SUBMIT REIMBURSEMENT
CURRENT CAMPAIGNS
Results on this website were last updated on: 11-08-2017 | Showing 1 Campaign
What is a Campaign?
Status
Complete
Campaign Date
March 30, 2017
FCA Campaign #
T05
