Forum Discussion
RandACampin
Aug 12, 2015Explorer II
Halibut214 wrote:
Just got my rear view camera today from Rear View Saftey but after calling the company for the second time I'm sending it back. When I first considered this camera I tried to get some info on the camera I wanted and got some very poor customer service. The red flags went up but this camera got such rave reviews I went ahead. In going over the practically non existent installation instructions I again contacted the company. The person I contacted was rude and condescending. I've been a mechanic a good part of my life and all I needed to know was which way the mounting bracket went, and which way the camera went but this person acted as though there were detailed instructions and I was wasting his time. He then disappeared without so much as a, hold please. After 20 minutes I hung up. To give you an example the instructions say, "mount the bracket", just as it does the camera but does not tell you which way. There's two packages of machine screws but nowhere does it tell you where they go.
I don't give a **** how good these cameras may be I would never do business with this company.
That's why I find on-line reviews worthless.
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