RV Gear Pro Shipping

Hi all, OP here, I am replacing my 18” throw Barker VIP 3500 with the 24” throw VIP 3500. My current jack struggles to lift my truck nowadays and sometimes I get into positions where I have to use the bar lift assist wrench to get them on the the Equalizer L brackets. I am inquiring about packaging for shipment, as nowadays some businesses are simply sending only using the retail packaging that things come in without any additional packaging or reinforcement, and sometimes they get pretty beat up. I will call these folks today and check with them. I was interested in previous experiences with them. Thanks for your interest.
Mike