We bought our '07 ROO 23SS and recently our Rockwood 2604 TT from RVW. They have been completely responsive to any warranty work we needed done. The closest dealer to us is in their network, but looks like they may be dropping them for an assortment of reasons we totally agree with. We had one recall on our HTT for a refrig issue, but that was a Dometic recall, nothing to do with RVW. When we bought our new TT, we had a couple of very minor issues and they have responded quickly. Last week our microwave died, we called RVW, they checked to see if Forest River or Magic Chef was to handle replacement and a new one was shipped to us within a couple of days. Bear in mind that any warranty work would need to go through RVW and they will find a dealer for you, no question about it. If you have a problem with a specific appliance or system, it's that manufacturer that will ultimately take care of it. While there are few dealers that carry HTT in CA, there are tons that carry Forest River Rockwood or Shamrock products and can take care of you. We live in West TN and on our HTT saved over $4000 after trip expenses to CA to pick it up. Saved even more on our TT.
You don't mention if you are considering having it delivered to you in CA or going to Lakeview, OH to pick it up. Strongly suggest you make the trek if at all possible....turn it into a mini-vacation with a really big souvenir. If it is delivered, the driver only delivers, you will not have a PDI, which IMHO is crucial. If you pick it up, they will install your WDH and brake controller and have it properly set, you'll get the whole thing explained to you, any questions answered and you can plan to spend your first night at Indian Lake about 10 minutes from RVW. On our TT we found a couple of minor things - a speaker wire not connected and a crack in a piece of trim. We called them and told them we'd be by in the morning, they were ready for us and had us fixed and headed back to TN quickly. Compare the costs of delivery with the cost of actually picking it up in OH. We've been totally satisfied with RVW.